Shipping Policy

Our office hours are 8:30–17:00 (CET), Monday to Friday.

Ordered before 3:00 PM? Then your order is shipped the next day. This applies to all destinations in Europe.

Shipping costs

  • Netherlands: free shipping on all orders.
  • Other European countries: free shipping on orders over €100. Below €100 we charge €4.95 per order.

Delivery times

Destination Delivery time (indication)
Netherlands 1–2 business days
Belgium, Luxembourg 2 business days
Germany, Poland, Czech Republic 3 business days
Austria, Spain, Sweden 4 business days
Denmark, France, Croatia, Slovakia 4–5 business days
Hungary, Ireland, Portugal, Romania 5–6 business days
Estonia, Finland, Latvia, Lithuania 5–7 business days
Bulgaria 6–7 business days
Greece 7–8 business days

Please ensure delivery is to a secure location. Auclair is not responsible for packages that have been lost or stolen once delivery has been confirmed.

Questions about your order? Contact us at office@auclaireurope.com or +31 (0) 38 850 9100.